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Frequently Asked Questions

What experience and skills do their staff members have?

Our support services are personalised for your individual needs and provided by qualified support workers. Our NDIS services include the following:

  • High-Intensity Care/Nursing Services
  • Community Nursing Care
  • Assistance in Personal Care
  • Assistance in Household Tasks
  • SIL Daily Activity Support
  • Community Participation
  • Transportation Arrangements
  • Early Childhood Intervention
  • Supported Employment
  • Positive Behavioural Support
  • Assistive Technology Prescription
  • Capacity Building: Occupational Therapy
  • Capacity Building: Physiotherapy
  • Capacity Building: Behavioural Specialist
  • Support Coordination
We are incredibly pleased to work as per your requirement and are flexible with the plan requirement.

Contact us by phone or email

Contact number: 0450 622 340, 0484932938, 0431305075

Email: hello@agapesupports.com

Our services are not limited to the NDIS. We provide service to the general public.
There is no km charging from DSW’s homes to work, but we may charge depending on car usage/utility.
What experience and skills do staff members have?

Staff members must have at least two years of relevant paid employment experience and certification in various areas, such as:

  • First Aid
  • Safe Manual Handling
  • COVID-19 Infection Control
  • Infection Prevention Control
  • Workplace Health & Safety
  • Medication Management
  • Documentation
  • Incident Management & Reporting
  • Risk Assessment

They should also have experience and training in Diabetes Management, Complex Bowel Care, Urinary Catheter Care, Proper Oral Suctioning, Tracheostomy Care, and Recognising Signs of Deterioration.

AGAPE RSS provides tier-specific eLearnings via AGAPE Excellence, continuous eLearning access to all staff members, a monetary budget for continuous training, regular focused group discussions with participants, families, or direct support for feedback. It integrates the quality of services into every team’s KPIs.

Our directors and staff have years and in some cases decades of experience working in the care field from nursing, aged care, to the NDIS.
We have a well-rounded, highly specialised pool of nurses – from community sexual health nurses to ICU ECMO nurses and even the very independent Nurse Practitioner.
The service cost varies according to the services provided and is calculated per the NDIS rate structure. The cost will be discussed and agreed upon beforehand.
Yes, medication administration is only applicable for high-intensity support.
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